On-Site / Field Support (SLA)

In stock
Product Details

For many of our clients, having offices in various remote areas of South Africa is necessary. With our MyITSupport System and support services, we not only provide remote IT support for your workstations, servers, and network, we can also provide emergency onsite IT support when needed. Finding, recruiting and training technical field service personnel can be a costly and a time-consuming task – especially when your onsite call volume is inconsistent. Our breadth of technical expertise and geographical reach will help your business be more effective and respond faster to common IT challenges without the need to add additional staff and overhead.

Examples of field support tasks include:

  • Fault Diagnosis
  • Installation / Setup Hardware & Software
  • Provision Loan Equipment
  • Proactive Maintenance
  • Break Fix
  • Assist Office Moves
  • Project Work
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