Managed IT for All
NetCad Group provides managed services ranging from system monitoring, proactive support services, Firewalling to Internet connectivity, hosting and development, allowing you to focus on what you specialise in.
Our managed IT services are based on proactive processes and functions that will improve operations and cut expenses. With our managed IT support products, we provide remote control, user ticketing through helpdesk functionality, hardware and software monitoring, patch management, backup- & anti-virus monitoring, etc
Our qualified support technicians and engineers will visit you regularly and assist with on-site support requests and where our helpdesk support team will provide remote support services within minutes after a ticket is lodged. The team also provides services like proactive backup and uptime monitoring of servers, connectivity and disaster recovery systems.
Our ServiceDesk is a game changer in turning our IT teams from daily fire-fighting to delivering awesome customer service. It provides central control in dealing with IT issues to ensure that businesses suffer minimal downtime. Our ServiceDesk objective is delivering smiles to all our end users abroad.
The delivery of cloud-based technology solutions ‘as a Service’ has made it possible to turn IT operations into an operational expense (OpEx), as opposed to capital expense (CapEx), removing the need for any hefty upfront investments and replacing them with predictable monthly fees. Our cloud hosting solutions range from Email hosting (Office 365), domain and website hosting up to all server hosting solutions.